Frequently Asked Questions
Atatū FAQ
1. What is Atatū?
Atatū is a boutique retreat located in Upper Moutere, Nelson Tasman, New Zealand. The property includes the whole house (sleeps up to 8), hosted lodge accommodation and a glamping option — all set on a scenic hillside overlooking Tasman Bay. Atatū
2. Where is Atatū located?
We are located at 680 Neudorf Road, Upper Moutere, Nelson Tasman, New Zealand. Atatū
We are just a short drive from Motueka, Mapua, and Nelson — making us a convenient base for exploring the region. Atatū
3. How do I make a booking?
You can book your stay by clicking the “Book your stay” button on our website homepage. Atatū
Please select your preferred dates, accommodation type (whole house, hosted lodge accommodation, or glamping), and follow the prompts to complete your reservation.
4. What types of accommodation do you offer?
The House: A full boutique house that can accommodate up to 8 guests. Atatū
Hosted Lodge Accommodation: Stay in one of the guest rooms, with ensuite and beverage station / mini fridge Atatū
Glamping: A unique caravan-style glamping with indoor/outdoor showers, a kitchen, a deck with sea and hill views, and a Weber BBQ. Atatū
5. What amenities are available on the property?
Guests can enjoy a pool, spa, and sauna after a day of exploring the region. Atatū
Other property highlights include views, natural surroundings, and proximity to vineyards and local attractions. Atatū
6. What is the check‑in and check‑out policy?
Check-in is after 3 pm and check-out is before 11 am.
If you’d like an early check‑in or late check‑out, please get in touch with us in advance and we’ll see what’s possible (subject to availability).
7. Can I cancel or modify my reservation?
Yes — reservations can be cancelled or modified. The exact cancellation policy (timing, refund amount, etc.) depends on the room type and booking conditions.
Please refer to your booking confirmation or contact us directly for the specifics of your reservation.
8. Do you offer discounted rates for longer stays or off‑peak times?
Occasionally we may offer special rates for extended stays or off‑peak seasons. Please get in touch with us to see if there is a discount available for your desired dates.
9. Is Atatū pet‑friendly?
We currently do not allow pets.
10. How far are you from local attractions and things to do?
We are centrally located in the Nelson Tasman region, close to local vineyards, national parks, coastal trails, and hidden gems in the area. Atatū
On our “Things to Do” page, you’ll find curated suggestions and local experiences. Atatū
11. How can I contact you for more information?
You can email us at contact@atatu.com or call +64 (0) 20 4023 7200. Atatū
Alternatively, you can use the Contact page on our website. Atatū
12. Do you send newsletters or updates?
Yes — you can sign up with your email address on the site to receive news, updates, and special offers. Atatū
13. Is the property suitable for special events (e.g., small weddings, retreats)?
Yes — The whole house can be booked for special gatherings or occasions. Please contact us with your event details (number of guests, duration, requirements) so we can see if we can accommodate your needs.